National Nurses United

National Nurse Magazine November 2010

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CE 2_Nov REV 12/10/10 8:16 AM Page 27 For continuing education credit of 2.0 hours, please complete the following test, including the registration form at the bottom, and return to: CNA/Nursing Practice, 2000 Franklin St., Oakland, CA 94612. We must receive the completed home study no later than February 28, 2011 in order for you to receive your continuing education credit. 1. Because hospitals can always be trusted to provide excellent care, patient satisfaction is the most important issue for nurses and management alike. ❏ True ❏ False   2. In analyzing the safe, therapeutic, and effective values of any new protocol or script, RNs must explore the potential of protocols and patient interaction scripts replacing individualized human interaction in the delivery of healthcare and explore the potential of protocols and patient interaction scripts causing the supplanting of critical thinking and independent clinical judgment with rigid protocols and/or scripts. ❏ True ❏ False   3. One obvious method of improving patient satisfaction as well as patient outcomes would be to improve nurse-topatient ratios. Patient satisfaction with their hospital stays are more positive at hospitals with fewer patients per RN than patients admitted to hospitals with poor staffing and higher nurse workloads. ❏ True ❏ False   4. Registered nurses must take all necessary and appropriate actions to ensure patient safety, even if such actions conflict with employer interests, policies, or orders. ❏ True ❏ False   6. The CNA/NNOC/NNU Professional Practice & Patient Advocacy Model is to provide safe, effective, therapeutic, competent care in the exclusive interest of the patient. The RN has the duty and must exercise the right to advocate in the interest of each individual patient. ❏ True ❏ False   7. The economic interests of the healthcare industry as presently constituted, the interests of patients, and the rights and obligations of direct-care registered nurses are the same. ❏ True ❏ False   8. The responsibility of the nurse is to represent the hospital. Scripts help the nurse better communicate with patients. ❏ True ❏ False   9. The three "P's" and four "'R's" are not so bad. There just isn't enough staff to care for patients without this streamlining. ❏ True ❏ False   Continuing Education Test Scripting and Rounding 10. There is no need for ongoing patient assessments so long as the RN asks if the patient is in pain, ensures the patient is positioned comfortably, and asks whether he or she needs to go potty. ❏ True ❏ False   5. Rounding and scripting depersonalize the relationship between RNs and patients. Ultimately they interfere with the Nursing Process, RNs' professional judgment, and control of their ability to prioritize, assess, plan, individualize, implement, and evaluate the care they provide. ❏ True ❏ False   Name:________________________________________________________________________________________ Address: ______________________________________________________________________________________ City:______________________________________________ State:_________ Zip: __________________________ Day phone with message machine: _____________________________ Email: _______________________________ RN license #: ______________________________Job Classification: ______________________________________ NOVEMBER 2010 W W W. N A T I O N A L N U R S E S U N I T E D . O R G N AT I O N A L N U R S E 27

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